Cruise Line Customer Service Phone Numbers

Quickly find official U.S. customer service and reservation phone numbers for major cruise lines, plus guidance on who to contact for common cruise questions.

Quick Answer: Major Cruise Line Customer Service Numbers

Need to reach your cruise line? The table below lists the primary U.S. customer service or reservations number published by each cruise line. These numbers were checked against the cruise lines' official websites on August 12, 2026.

Cruise Line Primary U.S. Phone Number Best For
Carnival Cruise Line 1-800-764-7419 New bookings, existing reservations and general customer service
Royal Caribbean 1-866-562-7625 Individual reservations and cruise planning
Celebrity Cruises 1-888-751-7804 New and existing reservations
Norwegian Cruise Line 1-866-234-7350 Customer service, new and existing reservations
Princess Cruises 1-800-774-6237 Sales, reservations and customer support
Holland America Line 1-877-932-4259 New reservations and changes to existing reservations
MSC Cruises 1-877-665-4655 Bookings, changes and pre- or post-cruise assistance
Disney Cruise Line 1-800-951-3532 Reservations and general Disney Cruise Line assistance
Virgin Voyages 1-954-488-2955 Sailor Services, bookings and existing reservations
Costa Cruises 1-800-462-6782 U.S. customer service and cruise assistance
Margaritaville at Sea 1-800-814-7100 New bookings, existing reservations and general questions
Oceania Cruises 1-855-623-2642 Reservations and cruise planning
Cunard 1-800-728-6273 General inquiries, reservations and pre-voyage questions
Seabourn 1-800-442-4448 Reservations and general customer service
Regent Seven Seas Cruises 1-866-585-0942 Reservations and cruise planning

Important: Phone numbers and operating hours can change. We link to the cruise lines' official contact pages below so you can verify current information before calling. International travelers may need a different regional number.

Carnival Cruise Line Customer Service Phone Number

Reservations and customer service: 1-800-764-7419

Online/technical support: 1-800-845-2599

Guest Access / accessibility: 1-800-438-6744, extension 70025

Official contact page: Carnival Contact Us

Carnival publishes the same primary number for travelers who are ready to book and guests with questions about a current reservation. Website problems have a separate technical-support number.

Learn more about the line in our Carnival Cruise Line guide.

Royal Caribbean Customer Service Phone Number

Individual reservations: 1-866-562-7625

Royal Customer Service / day-of-sailing help: 1-800-256-6649

Crown & Anchor Society: 1-800-526-9723

Official contact page: Royal Caribbean Contact Us

Royal Caribbean uses different numbers depending on whether you are making an individual reservation, need general customer service, are sailing that day, or have a Crown & Anchor loyalty-program question.

See our Royal Caribbean guide for more information about the cruise line.

Celebrity Cruises Customer Service Phone Number

New and existing reservations: 1-888-751-7804

Guests with disabilities / special needs: 1-866-592-7225

Captain's Club / Guest Relations: 1-844-418-6824

Official contact page: Celebrity Cruises Contact Us

Celebrity publishes dedicated contacts for reservations, accessibility and Captain's Club questions, making it useful to choose the department that matches the reason for your call.

Read our Celebrity Cruises guide.

Norwegian Cruise Line Customer Service Phone Number

Customer service and reservations: 1-866-234-7350

Official contact page: Norwegian Cruise Line Contact Us

Norwegian's primary reservations department handles new and existing reservations, general questions, documentation needs, hotel packages and other common pre-cruise issues.

Visit our Norwegian Cruise Line guide.

Princess Cruises Customer Service Phone Number

Sales and support: 1-800-774-6237 (1-800-PRINCESS)

Dine Line: 1-833-805-3463

Official contact page: Princess Cruises Contact Us

Princess uses 1-800-PRINCESS as its primary sales and customer-support number. The line also publishes separate contacts for certain services such as dining assistance.

See our Princess Cruises guide.

Holland America Line Customer Service Phone Number

New or existing reservations: 1-877-932-4259

Travel-related emergency: 1-800-628-4771 (24/7 emergency line)

Official contact page: Holland America Line Contact Us

Holland America publishes its primary reservation number for both new bookings and changes to existing reservations. Its 24-hour emergency number is intended for genuine travel-related emergencies rather than routine booking questions.

Read our Holland America Line guide.

MSC Cruises Customer Service Phone Number

Customer service: 1-877-665-4655

Official contact page: MSC Cruises Contact Us

MSC says its U.S. customer-service team can assist with making or changing a booking and with questions before or after a cruise.

Visit our MSC Cruises guide.

Disney Cruise Line Customer Service Phone Number

United States: 1-800-951-3532

Official phone directory: Disney Cruise Line Phone Directory

Disney Cruise Line publishes regional phone numbers through its Help Center. U.S. and Canadian guests can use 1-800-951-3532 for general assistance.

Learn more in our Disney Cruise Line guide.

Virgin Voyages Customer Service Phone Number

U.S. Sailor Services: 1-954-488-2955

Accessibility team: 1-954-372-3721

Official help center: Virgin Voyages FAQs and Sailor Services

Virgin Voyages calls its customer-service team Sailor Services. The team can help with booking questions, existing reservations, account issues and many pre-voyage purchases.

See our Virgin Voyages guide.

Costa Cruises Customer Service Phone Number

U.S. customer service: 1-800-462-6782 (1-800-GO-COSTA)

Hours: 9:00 a.m.–6:00 p.m. ET

Official information page: Costa Cruises Useful Information

Costa Cruises lists 1-800-GO-COSTA (1-800-462-6782) for U.S. customer assistance. Because Costa serves an international customer base, travelers outside the United States should use the appropriate regional contact information for their country.

Learn more about the line in our Costa Cruises guide.

Margaritaville at Sea Customer Service Phone Number

Customer Care: 1-800-814-7100

Accessibility: 1-800-374-4311

Official contact page: Margaritaville at Sea Contact Us

Margaritaville at Sea's Customer Care team handles new bookings, existing reservations and general questions. Accessibility requests have a separate published number.

Read our Margaritaville at Sea guide.

Oceania Cruises Customer Service Phone Number

Reservations: 1-855-623-2642 (1-855-OCEANIA)

Local: 1-305-514-2300

Official website: Oceania Cruises Contact Information

Oceania publishes both a toll-free reservations number and a Miami-area local number for cruise-planning assistance.

Visit our Oceania Cruises guide.

Cunard Customer Service Phone Number

General inquiries and customer service: 1-800-728-6273

Cruise Vacation Planner: 1-800-468-7752

Official contact page: Cunard Contact Us

Cunard's main U.S. number can be used for general inquiries and pre-voyage questions. The line separately publishes a number for travelers who want assistance from a Cunard Cruise Vacation Planner.

Seabourn Customer Service Phone Number

General customer service: 1-800-442-4448

Guest Services: 1-800-929-9391

Official contact page: Seabourn Contact Us

Seabourn publishes its general North American customer-service number along with separate contacts for Guest Services, groups, shore excursions and Seabourn Club questions.

Regent Seven Seas Cruises Customer Service Phone Number

Reservations: 1-866-585-0942

Official website: Regent Seven Seas Cruises

Regent Seven Seas Cruises publishes 1-866-585-0942 for reservation assistance on its U.S. website.

Should You Call the Cruise Line or Your Travel Advisor?

If you booked directly with the cruise line, calling the cruise line is usually the most direct option for reservation changes, payments, cabin questions and pre-cruise assistance.

If you booked through a travel advisor or travel agency, start with the advisor for changes that affect the reservation itself. Cruise lines may require the agency that controls the booking to make certain changes.

You may still need to contact the cruise line directly for some matters, including website or app problems, accessibility arrangements, loyalty-program questions, onboard purchases, post-cruise issues and certain day-of-travel emergencies.

Not sure what can change after booking? Our guides to cruise deposits and final payments and cruise planning explain several common pre-cruise decisions.

What to Have Ready Before Calling a Cruise Line

For an existing reservation, having the following information available can make the call easier:

  • Your cruise-line booking or confirmation number
  • Lead guest's full name as shown on the reservation
  • Ship name and sailing date
  • Your travel advisor or agency information if the cruise was booked through an agency
  • A clear description of the question or change you need
  • Any relevant email, invoice or cruise-line notice

For travel-document questions, start with our cruise passport guide. Travelers with mobility or accessibility needs can also review our Accessible & ADA Cruise Guide.

How We Verify These Cruise Line Phone Numbers

Get Cruise Info checks the numbers on this page against contact pages, help centers and other first-party information published by the cruise lines themselves. We do not use third-party phone directories as the source for the numbers shown here.

Last full verification: August 12, 2026.

Because cruise lines can change phone numbers, departments and operating hours, use the official cruise-line link provided in each section if you need to confirm the latest contact information.

Frequently Asked Questions

What is Carnival Cruise Line's customer service phone number?

Carnival Cruise Line lists 1-800-764-7419 for reservations and questions about current reservations.

What is Royal Caribbean's customer service phone number?

Royal Caribbean lists 1-866-562-7625 for individual reservations. Its Royal Customer Service and day-of-sailing number is 1-800-256-6649.

What is Norwegian Cruise Line's customer service phone number?

Norwegian Cruise Line lists 1-866-234-7350 for customer service and reservations.

What is Princess Cruises' customer service phone number?

Princess Cruises lists 1-800-774-6237, also known as 1-800-PRINCESS, for sales and support.

What is MSC Cruises' customer service phone number?

MSC Cruises USA lists 1-877-665-4655 for customer service, booking assistance and reservation changes.

What is Disney Cruise Line's phone number?

Disney Cruise Line lists 1-800-951-3532 for guests calling from the United States.

What is Virgin Voyages' customer service phone number?

Virgin Voyages Sailor Services lists 1-954-488-2955 for U.S. Sailors.

What is Costa Cruises' customer service phone number?

Costa Cruises lists 1-800-462-6782, also known as 1-800-GO-COSTA, for U.S. customer assistance.

Should I call the cruise line if I booked through a travel agent?

For changes to an agency-controlled reservation, start with the travel advisor or agency that made the booking. The cruise line may require the agency to make certain reservation changes. Some matters, such as accessibility, technical support, loyalty programs or day-of-travel assistance, may still be handled directly by the cruise line.

Are the cruise line phone numbers on this page official?

Yes. Get Cruise Info verifies the numbers on this page against first-party information published by the cruise lines and provides links to official cruise-line contact pages where available.

Need Help Planning a Cruise?

Customer-service departments are useful when you already know which cruise line you need to contact. If you are still comparing cruise lines, ships, itineraries or prices, explore our Cruise Line Comparison Guide or request current cruise pricing below.

Need Help Choosing a Cruise Line?

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